Customer & Privacy Policy
We only collect personal data in cases where this would be relevant for us, and we will only collect personal data if it is relevant for your activity at Smile Studio.
When collecting, processing and using your personal data, we always comply with all relevant legal provisions.
We will only keep your personal data for as long as we are either under a legal obligation to do so, or as long as it is relevant to the purpose for collecting.
The personal information is registered by Smile Studio and stored for up to five years, afterwards the information is deleted.
Information we collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services.
We can obtain information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment details.
Smile Studio collects and processes your personal data when you do the following:
- Visiting our website
- Complete a purchase of our products
The data controller for the collection, processing and use of your personal data in Smile Studio is Freya Hong
Treatment basis and purpose
We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We collect your e-mail address in order to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfillment of the concluded agreement. When making payments, some of your data will be passed on to [ payment system ], including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you do not wish to provide the personal data required to purchase a product, you will unfortunately not be able to purchase products from us on our website.
Your information (except your e-mail address, if you have consented to its processing for the purpose of receiving offers) will be deleted [ XXX months/year ] after you have received your product or service.
Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.
We have our website at Simply.dk and payment system through Stripe, which acts as our data processor. All personal data that you provide on our website will be stored in Simply.dk's data centers
We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in certain cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable regulations on the protection of your personal data.
Cookies
On http://smile-studio.dk, we use cookies to improve the website and its functionalities, making it easy and convenient for you to use.
You can delete cookies from your computer at any time by referring to the instructions provided at Webshop Cookies og Privatlivspolitik.
